Terms & Conditions

By using the Melbourne Highland Games website or otherwise participate in the events described in this website or in the printed programme in any way you agree to the following conditions:

Event pricing and availability

All pricing displayed on the Melbourne Highland Games website www.melbournehighlandgames.org.au  is in Australian Dollars (AUD) and is inclusive of Australian Goods and Services Tax (inc GST).

Event descriptions, availability, pricing and other charges are current at the time of publishing but are subject to variation without notice.

Whilst we always aim to be as accurate as possible in describing events, we are unable to warrant that event descriptions or other content of the website is accurate, complete, current or error free. As our events and activities are subject to weather conditions and attendee numbers, availability of vendor sites may be limited and cannot always be guaranteed.

If we discover an error in the price of the event which you have registered for, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you and the corrected price is higher, we will treat the order as cancelled. If you cancel due to a price correction and you have already paid for the event, we will refund the amount paid in full.

Force Majeure

Melbourne Highland Games & Celtic Festival Inc. cannot accept liability, pay prize money and/or refund monies if the event is cancelled, limited or amended in any way, due to any circumstances out of our control or that we could not foresee or avoid, such as (but not limited to) war, threat of war, riot, civil unrest, terrorist activity, industrial disputes, natural disasters, adverse weather conditions, traffic delays etc. If attendance is limited at the event due to any such circumstance the ability to pay prize money, or any other agreed payments may be impacted in part or full and may not be possible.

Adverse weather conditions

If any part of the Melbourne Highland Games & Celtic Festival event including, without limitation, a competition, performance or event is cancelled, abandoned or postponed, in whole or in part, due to adverse weather or for any other reason whatsoever that is beyond MHG&CF’s control, including, without limitation, due to adverse weather conditions, there is no right to refund or exchange and no obligation is assumed by MHG&CF for the arrangement of a substitute event, performance or any other element.

Placing your order

Event registration by you constitutes an offer to enter into an agreement with us. We will send an order confirmation to you by email for the sole purpose of confirming the details of your order. Any error in these details should be communicated to us immediately. It is important to note, however, that this order confirmation email does not constitute an acceptance of your order by Melbourne Highland Games & Celtic Festival Inc. nor reflect the status of your order in any way.

Acceptance of your order and the completion of the contract between you and us will take place upon receipt of full payment and the registration being fully processed by us, unless we have notified you that we do not accept your order or you have cancelled it.

Cancelling your order

We reserve the right to cancel or refuse any order, whether or not the order has been confirmed and your credit card charged, or you have paid via bank transfer or cheque.

If your credit card has already been charged for the purchase and your order is cancelled, we will immediately process a refund / credit to your credit card.

If you have paid via bank transfer, we will refund the payment back to your bank account as soon the funds have cleared in our account.

If you have paid with cheque, we will refund the amount after the funds are cleared to our account.

If you have paid with cash, we will return the cash to you.

Transfer of Registration

You are able to transfer your event registration to another person provided the Melbourne Highland Games & Celtic Festival Inc. Secretary is informed in writing 28 days prior to the event date as published on our web site.

The following payment options are available:

Credit Card / Debit Card – Visa, Mastercard or American Express

Australian Bank Transfer – In-branch or online banking transfer from your Australian bank account to the Melbourne Highland Games & Celtic Festival Inc. bank account – No surcharge applies

Australian Cheque – Post an AUD cheque to Melbourne Highland Games & Celtic Festival Inc. – No surcharge applies

Note that all prices on the website are in Australian Dollars (AUD) and that all payments must be received by Melbourne Highland Games & Celtic Festival Inc. in AUD. Contact your bank to ensure that payments made in currencies other than AUD are exchanged to the correct AUD amount.

Payment is deemed to have been made only when the funds have cleared in our account. At this point we commence processing the order and confirming your event registration.

Payment security

We keep your credit card or debit card details secure using a number of methods.

The Melbourne Highland Games & Celtic Festival Inc. website uses SSL data encryption and a Certificate Authority to prevent the interception of any details you provide over the internet via your browser during registration and payment.

Credit card and debit card details entered on the Melbourne Highland Games website are never retained by the website and are forwarded directly to the bank payment service for processing.

Billing contact details such as your name, address, etc. are retained by the website for event management and communication purposes only. Access to this data is restricted to Melbourne Highland Games & Celtic Festival volunteer staff, contractors, financial institutions, event organisers and the ATO.

Please refer to the Melbourne Highland Games & Celtic Festival Inc. Privacy Policy for further details on how your personal information is kept private.

Our contact details

If you wish to clarify or seek further details regarding any of the above Terms & Conditions, we can be contacted as follows:

Melbourne Highland Games & Celtic Festival Inc.

Postal Address: P.O. Box 170, East Melbourne VIC 3135

Email: secretary@melbournehighlandgames.org.au